CVE-2026-56728

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, a broken access control vulnerability exists in Zammad's GraphQL API. An authenticated user can access taskbar item data belonging to another user by crafting a request with the target user's taskbar identifier. The taskbar feature stores transient state for active user sessions, including auto-saved ticket drafts. Under certain conditions, the authorization check for taskbar item access is not enforced, allowing a user to read another user's taskbar item data. This vulnerability is fixed in 7.0.2.

  • Published Sep 25, 2026
  • CVSS 5.3 medium
  • 0.3% chance of exploitation in the next 30 days (EPSS)
  • A fix is available

Affected software

CVE-2026-56728 at the National Vulnerability Database